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Sales Support Engineer


Our client is a market leader in developing, manufacturing and servicing systems, products and components for Laser Welding, Laser Marking, Resistance Welding and Bonding.


You will take responsibility for writing complex system quotations, including cost calculations, for precision systems for a varied number of materials joining processes. Upon receipt of a customer order, you will then translate this concept into an internal working document, which will form the basis of the production cycle from beginning to end. This is a supporting role for our team of Sales Support Managers who are also based in the Helmond plant.

Day-to-day tasks include:
• Understanding and translating customer needs and requirements into technical solutions;
• The creation of cost calculations;
• Writing complex system quotations;
• Communicate with customers throughout Europe by email and telephone;
• Maintain a close working relationship with the sales team, project managers, process developers and design engineers;
• Translate customers’ orders into an internal working document.


Your skills and interests:
• Proven track-record in a similar B2B, capital equipment, production environment;
• Technical education on BSc level (or gained through practical experience);
• Education preferably within a Mechatronics or Mechanical Engineering forum;
• Good technical writing skills using the English language;
• An above-average expertise in MS-Word and MS-Excel;
• Proven ability to manage work on multiple projects simultaneously;
• Structured way of working, good communication skills and ability to work independently.



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